1. Terms used in this site and its interpretations
1.1 “Site” means our website as referred here to https://www.zoop.asia/.
1.2 “Seller” means the company that sells Goods on this Site; i.e. Expedivo Events Sdn Bhd.
1.3 "Buyer" means the person who purchases Goods on this Site.
1.4 ”Manufacturer” means the company that supplies the Goods to the Seller; i.e. Electrolux, Ogawa and etc.
1.5 "Goods" means the goods made available for sale on the Site, including any physical goods and services e.g. extended warranty.
1.7 "Contract" means the contract formed when Seller accepted the order placed by Buyer on the Site for the purchase of Goods sold by Seller; with the condition of receiving full payment by Seller from the Buyer.
1.8 “EESB” means Expedivo Events Sdn. Bhd. (Company No.: 2018-0103-9377), a company incorporated in Malaysia and having its registered address at Pusat Komersil Parklane, Jalan SS7/26, Kelana Jaya, 47301 Petaling Jaya, Selangor, Malaysia.
1.9 “Third Party Vendor” means a service provider which uses the Site to sell services to the Buyers; e.g. delivery companies, EESB is not part of and not liable for terms and conditions implicated by such vendors.
2.0 "Writing" includes electronic mail, facsimile transmission and any comparable means of communication.
2.1 https://www.zoop.asia/ is created, fully owned and managed by Expedivo Events Sdn. Bhd.
2.5 Content provided on this Site is solely for informational purposes and Goods are in as is condition as shown on the Site. EESB is not liable for any variation in the conditions of Goods delivered, no claims of damage or loss shall be upon EESB.
2.6 Submissions or opinions expressed on this Site are those of the individual posting such content and may not reflect our opinions.
2.8 Third Party Vendors: You acknowledge that parties other than EESB list and sell Goods on the Site. For the avoidance of doubt, each agreement entered into for the sale of a Third Party Vendor’s Goods to a Buyer shall be an agreement entered into directly and only between the Third Party Vendor and the Buyer. You understand that we do not operate or control the products or services offered by Third Part Vendors. Third Party Vendors are responsible for all aspects of order processing, fulfilment, billing and customer service. We are not a party to the transactions entered into between you and the Third Party Vendors. You agree that use of such Third Party Vendors is at your sole risk and is without warranties of any kind by us, expressed, implied or otherwise including warranties of title, fitness for purpose, merchantability or non-infringement under no circumstances are we liable for any damages arising from the transactions between you and the Third Party Vendors or for any information appearing on their sites or any other site linked to our site.
Third-Party Vendors Policies. All rules, policies (including privacy policies) and operating procedures of the Third Party Vendors will apply to you while on such sites. We are not responsible for information provided by you to the Third Party Vendors. We and the Third Party Vendors are independent contractors and neither party has authority to make any representations or commitments on behalf of the other.
3.1 The Site provides a place and opportunity for the sale of Goods between the Buyer and the Seller.
3.2 Where the Buyer has placed an order on the Site for the purchase of Goods sold by EESB and EESB has accepted the same, this shall constitute a Contract entered into directly between the Buyer and EESB. On the other hand, where the Buyer has placed an order on the Site for the purchase of Goods sold by a Third Party Vendor and the said Third Party Vendor has accepted the same, this shall constitute a Contract entered into directly between the Buyer and the Third Party Vendor. Where the Contract is entered into directly between the Buyer and a Third Party Vendor, EESB is not a party to the Contract or any other Contract between the Buyer and Third Party Vendor and accepts no obligations in connection with any such Contract. Parties to such contracts shall be entirely responsible for the Contract between them, the listing of Goods, warranty of purchase and the like.
3.3 Any information made available on the Site in connection with the supply of Goods, including photographs, drawings, data about the extent of the delivery, appearance, performance, dimensions, weight, consumption of operating materials, operating costs or any information disclosed by Third Party Vendors through the chat system are not binding and for information purposes only. In entering into the Contract, the Buyer acknowledges that it does not rely on and waives any claim based on any such representations or information so provided.
3.4 While the Seller endeavours to provide an accurate description of the Goods, neither EESB nor Third Part Vendor warrants that such description is accurate, current or free from error.
3.5 Any typographical clerical or other error or omission in any quotation, invoice or other document or information issued by EESB in its website shall be subject to correction without any liability on the part of EESB.
4. Sales Orders
4.1 The Buyer may purchase Goods by placing and completing the order form on the Site and shall be responsible for ensuring the accuracy of the order. All orders shall be subject to Seller’s acceptance in their sole discretion and each order accepted by the Seller shall constitute a separate Contract and shall be deemed to be irrevocable and unconditional upon transmission through the Site. EESB shall be entitled (but not obliged) to process such orders without further consent from the Buyer. Nevertheless, you may request to cancel or amend the order which EESB shall endeavour (but not obliged) to give effect to on a commercially reasonable effort basis.
4.2 Order acceptance and completion of the Contract between the Buyer and Seller will only be completed upon EESB issuing a confirmation of dispatch of the Goods to the Buyer. For the avoidance of doubt, EESB shall be entitled to refuse or cancel any order without giving any reasons for the same to the Buyer prior to issue of the confirmation of dispatch. EESB shall furthermore be entitled to require the Buyer to furnish EESB with contact and other verification information, including but not limited to address, contact numbers prior to issuing a confirmation of dispatch.
4.3 No concluded Contract may be modified or cancelled by the Buyer except with prior written consent from EESB and on terms that the Buyer shall indemnify EESB in full against all loss (including loss of profit), costs (including the cost of all labour and materials used), damages, charges and expenses incurred by EESB as a result of the modification or cancellation, as the case may be.
5.1 The price of the Goods shall be the price stated on the Site at the time which the Buyer places and completes the order form on the Site. The price includes any applicable sales and services tax, value added tax or similar tax which the Buyer shall be liable to pay to EESB in addition to the price, but it excludes the delivery charges, installation and extended warranty.
5.2 In the event that a Goods has been mispriced on the Site, the Seller reserves the right to terminate the Contract and notify the Buyer of such cancellation by giving three days’ notice. The seller shall have such right to terminate the Contract notwithstanding that the Goods have been dispatched or are in transit or that payment has been charged to Buyer.
6.1 The Buyer shall be entitled to make payment for the Goods using the various payment methods made available on the Site. When Buyer places an order on the Site, actual payment shall be only charged upon Seller’s acceptance of Buyer’s order and the formation of a Contract. All payments shall be made to EESB, either accepting payment in its own right or as Third Party Vendor. Buyer acknowledge that EESB is entitled to collect payments from Buyer on behalf of Third Party Vendors.
6.2 The terms and conditions applicable to each type of payment, as prescribed by EESB on the Site, shall be applicable to the Contract. The payment methods may also be subject to the following terms:
6.2.1 Credit Card
Credit card payment option is available for all Buyers. EESB accepts all Visa and MasterCards credit cards and is 3D Secure enabled (verified by Visa and secured by MasterCard). All credit card information of Buyers are protected by industry leading encryption standards.
Please take note that additional charges may be incurred if Buyer is using a non-Malaysian issued card due to foreign exchange rates.
6.2.2 Debit Cards
EESB accepts all Malaysian Visa and MasterCard debit cards, subject to bank availability. All debit card numbers shall be protected by industry leading encryption standards.
6.2.3 Online Banking
By choosing this payment method, the Buyer shall transfer the amount of the total purchase price for the Goods purchased by Buyer to a EESB account (including any applicable taxes, fees and shipping costs). The transaction must be payable in Ringgit Malaysia. EESB, in its sole discretion, may refuse this payment option service to anyone or any user without notice for any reason at any time.
6.2.4 Mobile Payment
Mobile payment platforms such as Boost Wallet, Maybank QR, GrabPay and Touch&Go Wallet are accepted on our Site.
6.3 Buyer may not claim against Seller or any of its Third Party Vendor for any failure, disruption or error in connection with the Buyer’s chosen payment method. EESB reserves the right at any time to modify or discontinue, temporarily or permanently, any payment method without notice to the Buyer or giving any reason.
6.4 If the Buyer fails to make any payment pursuant to the terms and conditions of the payment method elected or payment is cancelled for any reason whatsoever, then without prejudice to any other right or remedy available to Seller, Seller shall be entitled to:
6.4.1 cancel the Contract or suspend deliveries of the Goods until payment is made in full.
6.5 All payments for the purchased Goods must be made to EESB using the payment methods made available on the Site only. EESB shall not be held responsible for any losses which may arise from payments made directly to Third Party Vendors or through payment methods apart from the available payment methods on the Site.
7.1 Delivery of the Goods shall be made to the address specified by the Buyer in its order.
7.2 EESB has the right at any time to sub-contract all or any of its obligations for the sale/delivery of the Goods to any other party as it may from time to time decide without giving notice of the same to the Buyer.
7.3 Any dates quoted for delivery of the Goods are approximate only and delays may occur. The time for delivery shall not be of the essence, and EESB shall not be liable for any delay in delivery howsoever caused.
7.4 If the Buyer fails to take delivery of the Goods (otherwise than by reason of any cause beyond the Buyer's reasonable control or by reason of Seller's fault) then without prejudice to any other right or remedy available to EESB, EESB may:
7.4.1 sell the Goods at the best price readily obtainable and (after deducting all reasonable storage and selling expenses) account to the Buyer for the excess over the price under the Contract provided the price has been paid in cleared funds in full or charge the Buyer for any shortfall below the price under the Contract; or
7.4.2 terminate the Contract and claim damages.
8. Return and Refund
8.1 All Goods sold on the Site are in As In condition which translate to huge discount and henceforth Goods sold are not returnable and not refundable.
8.2 Buyer may only apply for return of the purchased Goods by sending email to us in the following circumstances:
8.2.1 the Goods delivered to Buyer is damaged on delivery;
8.2.2 the Goods delivered to Buyer does not match the agreed specification (e.g. wrong model, serial number etc.) stipulated in the order.
9. Product Warranty
9.1 EESB is not liable for the warranty of any Goods. All goods are supplied and sold as is, unless the manufacturer, or supplier, of such goods has issued a warranty in respect of such goods. You hereby agree to look solely to such manufacturer, or supplier, for any claims related to such warranties. All warranties will be covered by the respective brand manufacturer, or supplier, of the goods; warranty period might vary according to the type of product. The original warranty card is required to be presented for any warranty claims.
You may extend the warranty of Goods from selected categories at the point of purchase.
9.3 Original purchase receipt and Certificate of Extended Warranty must be presented for any claims or repair services.
10. Users’ Feedback & Comments
10.1 You grant us a non-exclusive licence to use the materials or information that you submit to the Site and/or provide to us, including but not limited to, questions, reviews, comments, and suggestions (collectively, "Submissions"). When you post comments or reviews to the Site, you also grant us the right to use the name that you submit or your username, in connection with such review, comment, or other content. You shall not use a false e-mail address, pretend to be someone other than yourself or otherwise mislead us or third parties as to the origin of any Submissions. We may, but shall not be obligated to, remove or edit any Submissions.
11. Matters Pertaining Copyrights & Trademarks
11.1 All intellectual property rights, whether registered or unregistered, in the Site, information content on the Site and all the website design, including, but not limited to, text, graphics, magnetic translation, digital conversion, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (collectively referred to as “Intellectual Property”) shall remain our property or where applicable, our affiliates or third party intellectual property owners. The entire contents of the Site also are protected by copyright as a collective work under Malaysia copyright laws and international conventions. All rights are reserved.
11.2 No information and materials of the Site may be reproduced, reverse engineered, decompiled, disassembled, separated, altered, distributed, republished, displayed, broadcasted, hyperlinked, mirrored, framed, transferred or transmitted in any manner or by any means or stored in an information retrieval system or installed on any servers, system or equipment any Intellectual Property without our prior written permission or that of the relevant Intellectual Property owners. No party accessing the Site shall claim any right, title or interest therein. Permission will only be granted to you to download, print or use the Intellectual Property for personal and non-commercial uses, provided that you do not modify the Intellectual Property and that we or the relevant copyright owners retain all copyright and other proprietary notices contained in the Materials.
12. Applicable Law
12.1 You agree that all actions or proceedings arising directly or indirectly out of this agreement, or your use of the Site or any Goods obtained by you through such use, shall be litigated in the circuit court of Malaysia. You are expressly submitting and consenting in advance to such jurisdiction in any actions or proceedings in any of such courts. As such, the laws of Malaysia will govern the terms and conditions contained in this agreement and elsewhere throughout the Site, without giving effect to any principles of conflicts of laws.
EESB reserves the right to contact a member via email to verify the accuracy of account information (including the member's correct name and address) that is needed to provide the member with the information he or she requested from EESB.
12.2 By becoming a member, you confirm that the information provided in this form is true and that you agree to abide by the Terms and Conditions of use of this Site. Please note that your membership can be cancelled without notice if it is found that false or misleading information has been provided, the Terms and Conditions of use have been violated, or other abuses have occurred as determined by EESB at its sole discretion. If membership has been revoked, EESB reserves the right to refuse application or readmission to the membership program.
12.3 Indemnification, you agree to indemnify, defend and hold us and our partners, attorneys, staff and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense, including reasonable attorney's fees, related to your violation of this Agreement or use of the Site.
Your right to use the Site is not transferable. Any password or right given to you to obtain information or documents is not transferable and may only be used by you.
Disclaimer. THE INFORMATION FROM OR THROUGH THE SITE ARE PROVIDED "AS-IS," "AS AVAILABLE," AND ALL WARRANTIES, EXPRESS OR IMPLIED, ARE DISCLAIMED (INCLUDING BUT NOT LIMITED TO THE DISCLAIMER OF ANY IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE). THE INFORMATION AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. WE AND OUR AFFILIATED PARTIES HAVE NO LIABILITY WHATSOEVER FOR YOUR USE OF ANY INFORMATION OR SERVICE. IN PARTICULAR, BUT NOT AS A LIMITATION, WE AND OUR AFFILIATED PARTIES ARE NOT LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING DAMAGES FOR LOSS OF BUSINESS, LOSS OF PROFITS, LITIGATION, OR THE LIKE), WHETHER BASED ON BREACH OF CONTRACT, BREACH OF WARRANTY, TORT (INCLUDING NEGLIGENCE), PRODUCT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THE NEGATION OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN US. THIS SITE AND THE INFORMATION WOULD NOT BE PROVIDED WITHOUT SUCH LIMITATIONS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US THROUGH THE SITE SHALL CREATE ANY WARRANTY, REPRESENTATION OR GUARANTEE NOT EXPRESSLY STATED IN THIS AGREEMENT.
Limits. All responsibility or liability for any damages caused by viruses contained within the electronic file containing the form or document is disclaimed. WE WILL NOT BE LIABLE TO YOU FOR ANY INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND THAT MAY RESULT FROM USE OF OR INABILITY TO USE OUR SITE. Our maximum liability to you under all circumstances will be equal to the purchase price you pay for any goods, services or information.